Privacy Policy

1. Information We Collect

When you contact WiseSticker by email or WhatsApp, we receive the information you share, such as your name, company, contact details and correspondence.

Sticker inquiries and orders may also include artwork, logos, dimensions, materials, quantities, packaging requirements and delivery information. These details help us evaluate and fulfill your project.

Website hosting services may process technical information such as IP addresses, requested pages, browser details and access times to deliver and protect the website.

2. How We Use Information

We use inquiry and order information to discuss sticker requirements, prepare quotations, develop samples, arrange production, coordinate delivery and respond to questions or product issues.

This website currently provides direct email and WhatsApp links rather than an online inquiry form. Messages are received through the service you choose and handled for the relevant business request.

3. Cookies

This website currently does not set analytics or advertising cookies.

You can manage cookies through your browser settings. Any required consent choices will be available before analytics or advertising cookies are enabled.

4. Analytics and Third-Party Services

We plan to use Google Analytics and Google Ads; neither is installed or active on this website. We will update this policy to explain how they are used before enabling them. Google explains its data handling in How Google uses information from sites or apps that use its services.

Website hosting, email and WhatsApp services process information needed to deliver their services. Following a WhatsApp link opens a service operated by WhatsApp/Meta, whose own privacy terms apply there.

5. Data Sharing

We may share relevant information with service providers involved in communications, sample development, manufacturing, testing, payment processing or delivery. The information shared depends on the work needed for your request or order.

For example, a carrier needs delivery details, while a production or testing partner may need the agreed product specifications. Information may also be disclosed when required by applicable law or to address a dispute.

6. Data Retention

We retain business information for the time needed to handle inquiries, fulfill orders, provide follow-up support, maintain accounting records and address legal or dispute requirements. The appropriate period depends on the information and the purpose for which it is held.

7. Data Security

Email and online transmission carry risks, so avoid sending passwords, full payment-card details or other information that is unnecessary for your sticker project. Contact us if you suspect that information sent to us has been misused.

8. Your Rights

Depending on the laws that apply to you, you may be able to request access to, correction of or deletion of personal information, or object to or limit certain processing. Some business records may need to be retained to meet applicable obligations.

Send privacy requests to info@wisesticker.com. Describe your request and the business interaction concerned so we can locate the relevant information; identity verification may be needed.

9. International Data Transfers

WiseSticker Co., Ltd. operates in Hefei, China. Information you send to us may be handled in China and in countries where communication, payment or logistics providers operate. International handling is subject to the requirements applicable to the relevant service and transaction.

10. Children’s Privacy

This website is intended for business customers seeking custom stickers and labels. It is not directed to children. If you believe a child has sent us personal information, contact us so we can review and address it.

11. Changes to This Policy

We may revise this policy as our website or data practices change. The current version will be available on this page. New tracking or advertising functions will be reflected in the policy and any required visitor choices before they are enabled.